Support
| Help desks |
Phone |
E-mail |
Hours |
| Computer operations: connection status |
651-999-6333 (press 1) |
helpdesk@ties.k12.mn.us |
24 hours a day, seven days a week |
| Computer operations: login access, printing, e-mailed reports |
651-999-6333 (press 2) |
helpdesk@ties.k12.mn.us |
6:30 a.m.-3 a.m., M-F; 9-11 a.m. Saturday; voicemail checked on the weekend |
| TIES Student Information System |
651-999-6330
1-877-827-8644 (toll free)
651-999-6075 Fax |
studentsupport@ties.k12.mn.us |
7 a.m.-5 p.m., M-F |
| TIES Finance System |
651-999-6333 (press 4) |
|
7 a.m.-5 p.m., M-F |
| TIES HRPay System and myView |
651-999-6333 (press 5) |
|
7 a.m.-5 p.m., M-F |
| Technical Services: network support, consulting services, sales |
651-999-6333 (press 6) |
help@ties2.net |
8 a.m.-7 p.m., M-F |
| Internet access |
651-999-6250 |
help@ties2.net |
8 a.m.-7 p.m., M-F |
| Transportation |
651-999-6081 |
bus@ties.k12.mn.us |
6:30 a.m.-6 p.m., M-F |
|
